Shipping policy
SHIPPING POLICY
Last updated: April 20, 2026
Thank you for shopping with FADKT.
This Shipping Policy explains our order processing times, shipping rates, estimated delivery times, tracking information, and other important shipping details.
ORDER PROCESSING TIME
All orders are processed within 1–3 business days, Monday through Friday, after payment has been successfully confirmed.
Orders placed after 6:00 PM PT will be processed on the next business day.
Orders placed on weekends or public holidays will be processed on the next available business day.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
SHIPPING DESTINATION
FADKT currently serves customers in the United States and ships to U.S. addresses only.
At this time, FADKT does not offer shipping to countries or regions outside the United States.
If shipping is unavailable to your location, you may be notified during checkout, or our customer support team may contact you after your order is placed.
SHIPPING RATES
We currently offer the following shipping rates within the United States:
Orders of USD $70.00 or more: Free shipping
Orders under USD $70.00: USD $8.00 shipping fee
Shipping charges are displayed during checkout before payment is completed.
DELIVERY TIME
Estimated delivery time includes both order processing time and shipping time.
United States
Standard Shipping
Processing Time: 1–3 Business Days
Shipping Time: 5–10 Business Days
Total Estimated Delivery Time: 6–13 Business Days
Delivery estimates are provided for reference only and may vary depending on destination, carrier operations, weather conditions, public holidays, and other factors beyond our control.
ORDER TRACKING
After your order has been shipped, a tracking number will be sent to the email address provided during checkout.
Please note:
Tracking information may require 24–48 hours to become available.
Customers may track their shipment through the carrier’s official tracking website.
If you have not received tracking information within a reasonable timeframe, please contact our customer support team.
LOST OR DELAYED PACKAGES
If your package is delayed or appears to be lost during transit, please contact us at:
Email: support@fadkt.shop
We will assist you in communicating with the shipping carrier and investigating the shipment status.
Please note that delivery delays may occur due to:
Carrier operational delays
Severe weather conditions
Public holidays
Incorrect or incomplete shipping information
Other unforeseen circumstances
INCORRECT SHIPPING ADDRESS
Customers are responsible for providing complete and accurate shipping information during checkout.
Please note:
FADKT is not responsible for packages shipped to incorrect or incomplete addresses provided by the customer.
If you need to update your shipping address, please contact us as soon as possible.
Address changes cannot be guaranteed once an order has entered processing or has been shipped.
CUSTOMS, DUTIES, AND TAXES
FADKT currently ships to the United States only.
For orders shipped within the United States, customers are responsible for any applicable sales tax, where required by law. Any applicable taxes will be displayed during checkout before payment is completed.
BUSINESS INFORMATION
FADKT is operated by a China-based business team and serves customers in the United States through our online store.
Company / Factory Address:
Room 105, No. 20 Yanatang West St.
Baiyun District, Guangzhou, Guangdong 510000
China
U.S. Service Address:
FADKT
8919 Garvey Ave, Ste C2
Rosemead, CA 91770
United States
Please note: The U.S. service address is used for customer service correspondence and support coordination for customers in the United States. It is not a walk-in retail store and should not be used as a return address unless our customer support team specifically confirms it in writing.
CONTACT INFORMATION
If you have any questions regarding shipping, delivery, or tracking, please contact us:
Brand: FADKT
Email: support@fadkt.shop
Phone: +1 626-899-2369
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM PT
We usually respond to customer inquiries within 1–2 business days during business hours.